Effective Date: [Launch Date]

Welcome to Black Falcon Company Service!

By using our services, you (the “Customer”) agree to the following terms and conditions. Please read them carefully.

1. General Service Terms

1.1 Service Availability
Black Falcon offers car services 24/7 across the United States. We reserve the right to modify, suspend, or terminate services at our discretion, with or without notice, due to circumstances beyond our control or for business needs.

1.2 Booking Requirements
Bookings can be made online via our website, mobile app, or by contacting our customer support team. A booking is considered confirmed once you receive a booking confirmation.

1.3 Service Scope
Our services include premium vehicle transportation for airport pickups, events, appointments, and other personal or corporate travel needs. Specific services may include set hourly bookings or one-time transport, as indicated in your confirmation.

1.4 Age Requirement
Customers must be at least 18 years old to book services with Black Falcon. Minors must be accompanied by an adult.

2. Pricing and Payments

2.1 Pricing
All prices for services will be listed at the time of booking and are subject to change based on availability, demand, and other factors. Additional fees may apply for extra time, special requests, or tolls.

2.2 Payment
Payments for services can be made via credit card or other accepted methods. Payment is due in full prior to or upon service completion, as determined at the time of booking.

2.3 Cancellation Policy
Cancellations must be made at least [insert hours/days] before the scheduled pickup time to avoid a cancellation fee. If the customer cancels after this period, a fee equal to [percentage]% of the total booking amount will apply.

3. Responsibilities of the Customer

3.1 Accuracy of Information
The Customer is responsible for providing accurate and complete information during the booking process, including the pickup and drop-off location, flight details (if applicable), and any other relevant details.

3.2 Punctuality
Customers should be ready at the designated pickup location at the agreed time. Failure to be at the location on time may result in delays or additional charges.

3.3 Behavior
Customers are expected to behave respectfully and follow all laws and regulations during the ride. Any disruptive or inappropriate behavior may result in immediate termination of service without a refund.

4. Driver’s Responsibilities

4.1 Professional Conduct
Our drivers are trained professionals and licensed to operate vehicles in a safe and courteous manner. Drivers will comply with all traffic laws and regulations and ensure the comfort and safety of passengers.

4.2 Flight Tracking
For airport pickups, Black Falcon tracks flights to ensure timely pickups. However, if there are substantial delays caused by factors outside our control (e.g., weather or extended flight delays), we will do our best to accommodate, but are not liable for delays beyond our control.

5. Liability and Limitations

5.1 Service Limitations
Black Falcon is not liable for any delays caused by factors outside of our control, including but not limited to traffic, weather conditions, road closures, or flight delays. While we will make every effort to ensure timely service, these factors may affect the arrival time.

5.2 Customer’s Belongings
Black Falcon is not responsible for the loss, theft, or damage of personal belongings during the ride. We recommend that customers take all personal items with them when exiting the vehicle.

5.3 Damage to Vehicles
Any intentional damage to vehicles caused by the customer or their party will result in additional charges to cover repairs, cleaning, or replacement. This may also result in the termination of the current ride.

6. Privacy and Data Protection

6.1 Personal Information
Black Falcon respects your privacy and handles all personal information in accordance with applicable privacy laws. Information such as booking details, payment, and contact information will be kept confidential.

6.2 Data Usage
By booking with Black Falcon, you consent to us using your information for the purpose of providing services, improving our service, and sending promotional materials if opted in.

7. Modifications to Terms and Conditions

7.1 Changes to Terms
Black Falcon reserves the right to modify or update these terms and conditions at any time. Changes will be effective immediately upon posting on our website. We encourage customers to review these terms periodically to stay informed of any updates.

8. Dispute Resolution

8.1 Governing Law
These terms and conditions are governed by the laws of [Insert State/Country]. Any disputes will be handled under the jurisdiction of the appropriate courts in [Insert location].

8.2 Arbitration
In the event of a dispute, both parties agree to attempt to resolve the matter through informal negotiations. If these efforts fail, the dispute will be resolved through binding arbitration.

9. Contact Information

For questions or concerns regarding these terms and conditions, please contact us at:

Black Falcon Service

Email: [info@blackfalcon-us.com]
Phone: [+5712587844 / +5717510114]
Website: [www.blackfalcon-us.com]

By booking a ride with Black Falcon, you acknowledge and agree to these terms and conditions.